Category: Customer Service

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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

By: Berry, Leonard L.

Price: $14.95

Publisher: Free Press: 1999-02-12

SKU: 415850

ISBN: 0684845113

Condition: Used: Very Good


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Little Red Book of Selling: 12.5 Principles of Sales Greatness

By: Gitomer, Jeffrey

Price: $9.95

Publisher: Bard Press: 2004-09-25

SKU: 465797

ISBN: 1885167601

Condition: Used: Very Good


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Little Red Book of Selling: 12.5 Principles of Sales Greatness

By: Gitomer, Jeffrey

Price: $10.95

Publisher: Bard Press: 2004-09-25

SKU: 646564

ISBN: 1885167601

Condition: Used: Good


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Permission Marketing: Turning Strangers into Friends and Friends into Customers

By: Godin, Seth

Price: $13.95

Publisher: Simon & Schuster: 1999-05-06

SKU: 663405

ISBN: 0684856360

Condition: Used: Good


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The Experience Economy: Work is Theatre & Every Business a Stage

By: II, B. Joseph Pine

Price: $15.95

Publisher: Harvard Business School Press: 1999-04-01

SKU: 640227

ISBN: 0875848192

Condition: Used: Good


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Net Gain: Expanding Markets Through Virtual Communities

By: John Hagel III; Arthur G. Armstrong

Price: $11.95

Publisher: Harvard Business Press: 1997-03-01

SKU: 244595

ISBN: 0875847595

Condition: Used: Very Good


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Net Worth

By: John Hagel III; Marc Singer

Price: $11.95

Publisher: Harvard Business School Press: 1999-01

SKU: 195798

ISBN: 0875848893

Condition: Used: Like New


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Fish: A Proven Way to Boost Morale and Improve Results

By: Lundin, Stephen C.

Price: $11.95

Publisher: Hyperion: 2000-03-08

SKU: 657254

ISBN: 0786866020

Condition: Used: Like New


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Fish: A Proven Way to Boost Morale and Improve Results

By: Lundin, Stephen C.

Price: $11.95

Publisher: Hyperion: 2000-03-08

SKU: 657255

ISBN: 0786866020

Condition: Used: Very Good


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Fish: A Proven Way to Boost Morale and Improve Results

By: Lundin, Stephen C.

Price: $10.95

Publisher: Hyperion: 2000-03-08

SKU: 657222

ISBN: 0786866020

Condition: Used: Good


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The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market

By: Michael Treacy; Fred Wiersema

Price: $9.95

Publisher: Perseus Books: 1995-01

SKU: 266068

ISBN: 0201406489

Condition: Used: Good


Clean pages with general wear from reading and storage. If the dust jacket is present it may have curling, wear, or small tears on the edges. Some books have a bookstore stamp inside cover. Quick response! View more info

The Customer Driven Company: Moving from Talk to Action

By: Richard C. Whiteley

Price: $8.95

Publisher: Perseus Books Group: 1993-04

SKU: 3001187

ISBN: 0201608138

Condition: Used: Very Good


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Customer-Centered Growth: Five Proven Strategies for Building Competitive Advantage

By: Richard Whiteley; Diane Hessan

Price: $8.95

Publisher: Basic Books: 1996-01-01

SKU: 133464

ISBN: 0201154935

Condition: Used: Very Good


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Customer-centered Growth: Five Proven Strategies For Building Competitive Advantage

By: Richard Whiteley; Diane Hessan

Price: $8.95

Publisher: Basic Books: 1997-03-23

SKU: 2121042

ISBN: 0201154935

Condition: Used: Very Good


slight bend due to poor storage, remainder mark on top of page edges..Clean book with light signs of reading. Quick response! View more info

HR from the Heart: Inspiring Stories and Strategies for Building the People Side of Great Business

By: Sartain, Libby

Price: $12.95

Publisher: AMACOM: 2003-03-01

SKU: 667590

ISBN: 0814407560

Condition: Used: Very Good


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The Nordstrom Way: The Inside Story of America's #1 Customer Service Company

By: Spector, Robert

Price: $14.95

Publisher: Wiley: 1996-10-09

SKU: 644218

ISBN: 0471161608

Condition: Used: Very Good


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Fish! A Remarkable Way to Boost Morale and Improve Results

By: Stephen C. Lundin; Harry Paul; John Christensen; Foreword-Ken Blanchard

Price: $9.95

Publisher: Hyperion: 2000-03-08

SKU: 261506

ISBN: 0786866020

Condition: Used: Like New


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Fish! A Remarkable Way to Boost Morale and Improve Results

By: Stephen C. Lundin; Harry Paul; John Christensen; Foreword-Ken Blanchard

Price: $11.95

Publisher: Hyperion: 2000-03-08

SKU: 320373

ISBN: 0786866020

Condition: Used: Like New


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Fish! A Proven Way to Boost Morale and Improve Results

By: Stephen C. Lundin; Harry Paul; John Christensen; Ken Blanchard [Foreword]

Price: $9.95

Publisher: Hyperion: 2000-03-08

SKU: 419841

ISBN: 0786866020

Condition: Used: Good


Clean pages with general wear from reading and storage. If the dust jacket is present it may have curling, wear, or small tears on the edges. Some books have a bookstore stamp inside cover. Quick response! View more info

Agile Competitors and Virtual Organizations

By: Steven L. Goldman; Roger N. Nagel; Kenneth Preiss

Price: $9.95

Publisher: Van Nostrand Reinhold: 1995-01-15

SKU: 159226

ISBN: 0442019033

Condition: Used: Very Good


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Outrageous!: Unforgettable Service...Guilt-Free Selling

By: T. Scott Gross

Price: $9.95

Publisher: AMACOM: 1998-06-11

SKU: 188650

ISBN: 0814479863

Condition: Used: Very Good


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