Category: Customer Service

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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

By: Berry, Leonard L.

Price: $14.95

Publisher: Free Press: 1999-02-12

Seller ID: 415850

ISBN: 0684845113

Binding: Hardcover

Condition: Used: Very Good


Little Red Book of Selling: 12.5 Principles of Sales Greatness

By: Gitomer, Jeffrey

Price: $10.95

Publisher: Bard Press: 2004-09-25

Seller ID: 706842

ISBN: 1885167601

Binding: Hardcover

Condition: Used: Good


Permission Marketing: Turning Strangers into Friends and Friends into Customers

By: Godin, Seth

Price: $13.95

Publisher: Simon & Schuster: 1999-05-06

Seller ID: 663405

ISBN: 0684856360

Binding: Hardcover

Condition: Used: Good


Agile Competitors and Virtual Organizations

By: Goldman, Steven L.; Nagel, Roger N.; Preiss, Kenneth

Price: $9.95

Publisher: Van Nostrand Reinhold: 1995-01-15

Seller ID: 159226

ISBN: 0442019033

Binding: Hardcover

Condition: Used: Very Good


Net Gain: Expanding Markets Through Virtual Communities

By: Hagel, John; Armstrong, Arthur G.

Price: $11.95

Publisher: Harvard Business Press: 1997-03-01

Seller ID: 244595

ISBN: 0875847595

Binding: Hardcover

Condition: Used: Very Good


The Experience Economy: Work is Theatre & Every Business a Stage

By: II, B. Joseph Pine

Price: $15.95

Publisher: Harvard Business School Press: 1999-04-01

Seller ID: 640227

ISBN: 0875848192

Binding: Hardcover

Condition: Used: Good


Fish: A Proven Way to Boost Morale and Improve Results

By: Lundin, Stephen C.

Price: $9.95

Publisher: Hyperion: 2000-03-08

Seller ID: 419841

ISBN: 0786866020

Binding: Hardcover

Condition: Used: Good


Fish: A Proven Way to Boost Morale and Improve Results

By: Lundin, Stephen C.

Price: $11.95

Publisher: Hyperion: 2000-03-08

Seller ID: 657254

ISBN: 0786866020

Binding: Hardcover

Condition: Used: Like New


Fish: A Proven Way to Boost Morale and Improve Results

By: Lundin, Stephen C.

Price: $11.95

Publisher: Hyperion: 2000-03-08

Seller ID: 657255

ISBN: 0786866020

Binding: Hardcover

Condition: Used: Very Good


Fish: A Proven Way to Boost Morale and Improve Results

By: Lundin, Stephen C.

Price: $11.95

Publisher: Hyperion: 2000-03-08

Seller ID: 320373

ISBN: 0786866020

Binding: Hardcover

Condition: Used: Like New


HR from the Heart: Inspiring Stories and Strategies for Building the People Side of Great Business

By: Sartain, Libby

Price: $12.95

Publisher: AMACOM: 2003-03-01

Seller ID: 667590

ISBN: 0814407560

Binding: Hardcover

Condition: Used: Very Good


The Nordstrom Way: The Inside Story of America's #1 Customer Service Company

By: Spector, Robert

Price: $14.95

Publisher: Wiley: 1996-10-09

Seller ID: 644218

ISBN: 0471161608

Binding: Paperback

Condition: Used: Very Good


Customer-Centered Growth: Five Proven Strategies for Building Competitive Advantage

By: Whiteley, Richard; Hessan, Diane

Price: $8.95

Publisher: Basic Books: 1996-01-01

Seller ID: 133464

ISBN: 0201154935

Binding: Paperback

Condition: Used: Very Good


Customer-centered Growth: Five Proven Strategies For Building Competitive Advantage

By: Whiteley, Richard; Hessan, Diane

Price: $8.95

Publisher: Basic Books: 1997-03-23

Seller ID: 2121042

ISBN: 0201154935

Binding: Paperback

Condition: Used: Very Good